They charged me 100 euros for parking in the wrong parking slot at the Munich airport.The problem is, I followed the signs in the airport to park until there were no more indications on where exactly to park. I then tried to contact their Chat Bot in the app, which wasn't working (I also have a screenshot to prove it). So, as I had to catch a flight, I just parked on the first free spot I found inside the "rental car" space in the Munich airport (and around me there were other Miles car parked FYI).I then contacted their support after they charged my PayPal and guess what? No refund, not even the possibility to dispute the charge.Great service and great user experience, really.
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MILES offers free-floating car sharing in Germany and Belgium.
The offer includes billing based on kilometers driven, as well as hourly and daily packages.
