Miles has not reimbursed the payment of the gas that I paid with my own money. They changed the method of paying the gas - before each car had its own credit card, and now the users need to pay with the app - but that feature does not work at all. I paid with my own money because the payment through the app didnt work, and I sent the ticket to miles through a Chat Bot, which thats the only way to reach "them", and according to the ChatBot, I was going to get reimbursed. Now, one month has passed, I have talked finally to a "real" person, apparently, Sebastian, who said they already processed the reimbursement, which obviously its not true cause I have not received my money for a month now. Miles, please pay me back, and make sure the app works if you want to implement such features! You are playing with customers' money!!
Claim your business profile now and gain access to all features and respond to customer reviews.
MILES offers free-floating car sharing in Germany and Belgium.
The offer includes billing based on kilometers driven, as well as hourly and daily packages.
