I am quite dissatisfied with my experience with this supplier. While the main delay was due to the courier, the supplier also shares the blame for the overall situation. My order arrived over a month late, and throughout this time, I struggled to receive adequate support. The major issue lies in the ineffective customer service. There is no viable option to communicate with a representative in a foreign language, making interactions extremely challenging. My payment was processed immediately, but when significant delivery problems arose, I couldn’t reach anyone capable of assisting or providing solutions, like expediting the shipment or giving clear updates. When conducting international business and taking customers' payments upfront, it's essential to offer accessible and responsive support. Unfortunately, this was not the case here. I cannot recommend this supplier unless they significantly enhance their customer care and communication. I rated it higher than 1 star due to the quality of the jacket, which is genuinely good.
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MILITARY is an online store for the demanding. We offer high-quality tactical and military clothing, as well as sportswear and outdoor accessories. You will find here clothing, backpacks and boots that will serve you for a long time.
