Steer clear of this company. I was among many who pre-ordered a new version of a product back in February. What followed was an incredibly frustrating customer experience. I initially expected delivery in June, but that was far from the reality. Delays can happen, but the communication was filled with misinformation. I had to keep reminding them that I was still waiting for my order—no product and no refund. By November, I was fed up and decided to cancel my order and request a refund. I received an email confirming the refund would appear in my account within 5-10 business days. I thought it was finally over, but the next morning, I got an email saying my product was on its way! A few days later, I did receive the product, but still no refund. It seems they finally shipped what they owed me months ago while misleading me about the refund process. Additionally, they only sent the product without the other items that were part of the pre-sale. ABSOLUTELY AVOID this company. They will drive you CRAZY!
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The Milky Plant makes homemade plant milk as easy, fast, and fun as possible. Plus, you’re in control of what goes in your milk. No preservatives or additives, just 100% delicious plant milk every time. At Milky Plant, we are committed to creating new ways to design, produce and innovate. Our products will no longer be seen as waste at their end of life, but rather as sources of valuable resources for new products. We offer a free end-of-life recycling program for all of our customers. If you're ready to part ways with your Milky Plant machine, we will receive it, reuse and upcycle all of Milky Plant parts.See more
