We attended the 3:30 PM Christmas Day event and it was a complete letdown. At £99 per person, it felt like a rip-off; I wouldn’t have paid £10 for the experience. The bread served was stale, and when we raised our concerns, we were told not to expect any better. The turkey was tough and dry, making it nearly impossible to cut. The vegetables were bland and barely warm. The cheese and biscuits were also underwhelming; the biscuits were stale with raisins, lacking any grapes or other accompaniments, and the cheese was served warm. The staff seemed inexperienced and overwhelmed. Overall, it was a regrettable choice—save your money, as you will be very disappointed.
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