My experience is with Miller Harris US. I ordered a perfume, and the delivery was flawed. It came to my correct home address, but the content was for an unknown-to-me recipient and the enclosed mailing slip had her name, address, and phone number. I contacted Miller Harris. Aimee-Louise from Miller Harris responded immediately and asked for an image of what I received. I sent the image, and the very next day Aimee-Louise, wrote that the company would ship a replacement right away. And so it did! Aimee-Louise was promptly attentive and gracious and responsive, leaving with me an extremely positive impression of the company and its hiring practices.
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Miller Harris, London Perfumer, UK Luxury Perfume Shop & Online
