No one has replied to my email.Dear Customer SupportI hope this email finds you well. I recently purchased one of your scented candles, and I must express my disappointment with the product. Despite the high cost, the candle has virtually no scent when lit. I was expecting a fragrant and pleasant experience, but unfortunately, that hasn’t been the case.I have always appreciated your brand for its quality, and this experience is quite unexpected. I would appreciate it if you could look into this matter and provide a solution. Perhaps a replacement or a refund would be fair, considering the product did not meet my expectations.Thank you for your attention to this matter. I look forward to your prompt response.
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Miller Harris, London Perfumer, UK Luxury Perfume Shop & Online
