They were very helpful and informative about my ring, although it took around 5 weeks. The lady with glasses and grey bob has an attitude and talks down to you which I hadn’t experienced with the other members of staff. On the phone and in the shop she was rude and made me seem like I was a burden. I had previously had a bad experience with jewellers and Millers was recommended by many to me; but I have been disappointed with them and don't think I will be back in a hurry
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