Terrible customer service, lack of contact and unfulfilled promises. Angus advised me on the 15th March I would receive my order within the next 2 weeks, I waited until after Easter then tried calling again, I called 4 times on the 2nd April leaving numerous voicemails with no response, emails are pointless because again these are not responded to, I finally got through to Angus on the 2nd April who advise I would receive my order by the end of the week. I did not, I tried calling again on the 9th April 3 times with no luck, I called again on the 10th April and managed to speak to Angus who advise I would get the crate by the end of the week, still nothing, it is now the 17th April, 8 weeks since my original order, no contact, no confirmation of delivery, I have spoken to him again today and he advised I would get it tomorrow, these are expensive crates, customer service is absolutely shocking and I will never order from mimsafe again, I will never recommend them to anyone! DO NOT USE THIS COMPANY
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