Mindvalley deceptive practices and customer service is abysmal. I went to cancel my subscription and it said it was canceled. Next thing I know I am charged for another subscription. I contacted customer service for a refund stating what happened and they said since I was already past my cancelation period (3 days past their erroneous charge). I showed proof that their site showed canceled and still did, even though they claimed it was active even though it showed canceled. I let them know (which they concured) that when it showed acti e I had no further recourse and could also not remove my credit card because of the canceled status prior to the new billing. We went back and forth and they would not admit fault even though I could not access further cancelation or credit card removal access in the canceled status. It was only when I threatened (on about the 5th correspondence that I would seek relief through Visa and my bank, that they reactivated the status and basically said go ahead, we have proof to provide on our end. They are (as stated by many previous customers) very deceptive and difficult to cancel memberships. I would never trust this company again, nor should you, with your payment access.
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Mindvalley is an online school for all the things regular schooling forgot to teach you. We bring you world-class courses from the world's top personal growth authors and brands to allow you to create remarkable transformations in all areas...
