mindway.app

2.1
2.1 Based on 322 reviews

...

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Helen S
Expensive mistake

Like most of the reviewers here, I fell victim to the join for free for 6mths promise of better mental health and the small print we’ll charge you £176 in 6 months. I didn’t find I used the app at all. 6 months on I don’t remember if or how I tried to cancel or just plain forgot, but of course the payment has gone out. They have all the data - they know I haven’t used their app. They say they sent me a reminder of the charge 7 days before they took payment with the right to cancel - but guess what, there is nothing in my inbox or junk folder - and they point blank refuse to refund the payment. This is not a company who want to support your mental health, it’s just plain old corporate greed. Avoid.

1
Date of experience: Nov 25, 2025

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