mindway.app

2.1
2.1 Based on 322 reviews

...

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Levi Parker
Poor customer service (SCAM)

As others have said it comes across as a scam when a company auto renews subscriptions without at the very least sending you an email in advance. Then they refuse to issue a refund based on their 48 hour prior notice cancellation policy. Do not use this service if you value your hard earned money. They also do not send invoices. So it’s up to you to notice the charges to your credit card. Good luck dealing with these con artists. When they reply with this canned response below realize they have already denied me a refund. They provide no way of identifying the expiry date of your trial on their website or in app and no easy way of cancelling a subscription. Don’t be fooled. Update: They have failed to respond to new requests for a copy of an invoice for the charges on my credit card or my follow up request for a refund. They have no intentions of finding a resolution.

1
Date of experience: Mar 28, 2025

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