As is the case for many people on here I signed up for the £5.49 1 week trial but you guessed it, this turned in to a full subscription without my knowledge or permission. It is the first time I’ve ever been scammed on line in my life as I’m very very careful before I purchase anything & this clearly stated a TRIAL for £5.49, no where was it clearly stated this would turn in to a full subscription! There’s obviously no email warning of auto renewal either ( how would they make their money ). Apparently buried deep in the terms & conditions it mentions auto renewal but I certainly did not see anything pointing me to that when I signed up for a TRIAL ! A disgraceful outfit preying on the very vulnerable people they claim they can help ( I won’t bother mentioning the utter rubbish that is actually contained in the app, just read some of the other reviews for that ) . Think about it, if the app was any good why would they have to resort to such underhand tactics to extract money from their unsuspecting victims? Finally Mindway, having turned down my request for a refund ( like you have with everyone else ) if you really, really want to help people’s mental health & well being as you claim, why not refund us? I await your AI generated response referring me to the buried T & C’s.
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