Purchased what I thought was a one off 3 months access to the app. Ended up only using a couple of weeks as got bored of it for the lack depth. Nevertheless, a few months go by to discover that they have switched onto a plan and charging me every 3 months without any clear notification of their actions. Once you have provided your details the first time, just an email to confirm the access then no further communication to advise they have automatically switched to a plan nor advising that they have made another withdraw successfully for this unwanted plan.So much for transparency!!!Been in touch with Support explaining the issue. Of course, their response is simply "no refund policy". Furthermore to the treachery and lack of transparency, they have showed me they actually been charging me more than the actual plan fees, and what do they respond to that, "No refund policy"!!!So much for the told "Support desk", and what an irony when we turn towards this app for support in the first place!
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