This appears to be a scam. The customer service after purchase is very poor.To receive any updates on your order, you are required to download an app. Once the app is installed, you are repeatedly prompted to purchase the phone again.The support team provides expectations and dates and claims that the order has already been processed, but there are no actual updates regarding the delivery.The last communication stated that the phone is already with a third party and that I am therefore not entitled to a full refund. However, I received no information about the shipping process at any point. This is extremely disappointing.
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