My visit to the store was disappointing. On December 14, 2025, my family and I faced a racist incident because of our skin color. As we were leaving, a staff member called us back, suspecting we had stolen something, but we hadn’t. When I returned to exchange an item today, I encountered the same staff member, who checked the bag from my previous visit, likely thinking we were stealing again. I felt mistreated due to my race. The company needs to improve its operations. 1 star.
Claim your business profile now and gain access to all features and respond to customer reviews.
Miniso, stylized as MINISO, is a Chinese low-cost retailer and variety store chain that specializes in household and consumer goods including cosmetics, stationery, toys, and kitchenware.
