If I could give this company and their service no stars it would still be more than they deserve.Paid for ticket with cash at the machine at the car park, then over 4Weeks later I received the penalty charge notice. I appealed the notice and received an acknowledgement. I heard nothing fro m the company, when a decision letter was emailed staying that they issued a l etter to ask for evidence IE my ticket from the machine. I did not receive this letter and any further attempts to contact them were ignored. Ended up having to pay the penalty charge as I could without the further hassle of lawyers getting involved, which is what I am sure they hope most people will do. Very disappointing as I was visiting a local heritage site, trying to support a local event!
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