minsterbaywatch.co.uk

1
1 Based on 41 reviews

...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

1

/
5

41 Reviews

5 Star
0%
4 Star
0%
3 Star
0%
2 Star
0%
1 Star
100%

All Reviews

Filter Reviews

Review Time

Caz
£100 fine issued by this company at Teesside Retail Shopping Park!! Maximum of 4 hours only allow

£100 fine issued by this company at Teesside Retail Shopping Park!!

Maximum of 4 hours only allowed for shoppers & diners! When having food combined with shopping people need more time and it is people like us that keep these shops & eating establishments open.
So Congratulations Minsterbaywatch.. if you continue doing this people won’t want to go to Teesside Park. It’s the businesses that will suffer.

You should consider bringing in a ticket machine for people to add time to their stay after the 4 hours if they are going to run over! Your company is an absolute disgrace but I’m sure you feel very pleased with yourselves every time you are cashing in a ridiculous amount from the Retail Park’s customers!

Restrictions shouldn’t be allowed at all from Monday to Thursday (except during holiday periods), we should be allowed to stay there all day if customers need to, yes it does get busy but… on those days there are lots of parking spaces available at every time of the day! So where is the common sense here? Absolutely doesn’t make sense. My rant is over and I know I speak the same words as hundreds of customers visiting the park.

1
Date of experience: Mar 05, 2026
Quay Corner
Absolutely shocking

Absolutely shocking, trying to contact them.Fine issued JUST FOR DRIVING THROUGH MECCA BINGO CAR PARK IN STOCKTON AS ITS THE ONLY ACCESS ROAD TO MY BUSINESSESDUE TO ON GOING ROADWORKS. BEEN ACCESSING THIS ROAD FOR OVER 12 YEARS AND EVEN OUR CUSTOMERS ARE RECEIVING FINES FOR DRIVING THROUGH TO THE ACCESS ROAD. NO CONTACTS AT ALL NO PHONE NUMBERS EMAILS ARE ALWAYS NO REPLY

1
Date of experience: Feb 26, 2026
SJ Calton
My experience with Minster Baywatch has…

My experience with Minster Baywatch has been extremely disappointing. Despite being well within the appeals window, I received no meaningful response to any of my attempts to resolve a parking charge that was issued unfairly. I repeatedly tried to submit evidence, contacted them directly, and even had the business I visited confirm that I was a genuine paying customer — yet none of this was acknowledged.Instead of engaging with my appeal, Minster Baywatch passed the matter straight to Gladstones Solicitors, who also failed to respond. This left me stuck between two parties who refused to communicate, while the situation escalated unnecessarily.As someone in a professional role, I cannot have a court case hanging over me, and the stress caused by their lack of communication has been completely unacceptable. The way this has been handled feels dismissive, unhelpful, and deeply unprofessional.Based on my experience, I would not recommend Minster Baywatch to anyone. Their refusal to engage with a valid appeal and their poor communication have made this one of the most frustrating processes I’ve ever dealt with.

1
Date of experience: Feb 24, 2026
Teesside Park £100 fine issued.. Disgraceful!!

£100 fine issued by this company at Teesside Retail Shopping Park!! Maximum of 4 hours only allowed for shoppers & diners! When having food combined with shopping people need more time and it is people like us that keep these shops & eating establishments open. So Congratulations Minsterbaywatch.. if you continue doing this people won’t want to go to Teesside Park. It’s the businesses that will suffer.You should consider bringing in a ticket machine for people to add time to their stay after the 4 hours if they are going to run over! Your company is an absolute disgrace but I’m sure you feel very pleased with yourselves every time you are cashing in a ridiculous amount from the Retail Park’s customers! Restrictions shouldn’t be allowed at all from Monday to Thursday (except during holiday periods), we should be allowed to stay there all day if customers need to, yes it does get busy but… on those days there are lots of parking spaces available at every time of the day! So where is the common sense here? Absolutely doesn’t make sense. My rant is over and I know I speak the same words as hundreds of customers visiting the park.

1
Date of experience: Feb 23, 2026
James G
A dishonest company

A dishonest company. I parked and the Ringo app they use to collect parking fees was out of service. I dashed for my train and then tried repeatedly to get the app to work without success. I appealed on this basis and they simply rejected my appeal. These people are crooks.

1
Date of experience: Feb 20, 2026
Pete Matthews
Absolutely awful company

Absolutely awful company, fined £100 for encroaching the hatched area between two disabled parking bays by approximately two inches. Not causing any issue for anyone else. Didn’t see any signs advising of this. Decided to pay the fine rather than enduring the stress of the flawed appeals process.

1
Date of experience: Feb 16, 2026
Ray Hall
If I could rate Minster Baywatch less…

If I could rate Minster Baywatch less than one star I really would!!! My wife paid to park on Feb 14th this year at the Vue Car Park in Newcastle Under Lyme, all above board as you would think? Oh no, not when the Ring Go app has a date error showing the 12th as we find out after receiving a PCN. The absolute cheek of it, then when issuing proof that my wife was at work on the 12th and couldn’t possibly of parked on 12th - we’ll reduce your fine to £20. Criminals, the lot. Trading standards or something need to investigate this or there must be some governing body?

1
Date of experience: Feb 14, 2026
Louise Arthur
Robbers!!!!!!!!!

Robbers!!!!!!!!!Please be very wary of using their carparks. Horrible company and will find many ways to extract a 'fine' from you. Spoken to others with a similar experience.

1
Date of experience: Feb 12, 2026
Leanne S
Money grabbers

Charged me £100 fine for going over by 21 minutes of what I had paid to park in one of their car parks, even though I am disabled, displayed my badge and appealed (which they denied) letting them know that it takes me longer than able bodied people to get in and out of my car and to and from it. They are not complying with the Equality Act 2010 which includes a duty to make reasonable adjustments for disabled motorists. Sickening.

1
Date of experience: Jan 17, 2026
Gary Platt
Had a night out at Mecca bingo

Had a night out at Mecca bingo BILSTON I have just received a letter from MINSTER BAYWATCHfor £155 pounds so ok I will pay but MECCA YOU ARE THE IDIOTS who employed these prats so you will lose out we will not be going to Mecca again so xxxx you.

1
Date of experience: Jan 16, 2026

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More