My experience with Minster Baywatch has been extremely disappointing. Despite being well within the appeals window, I received no meaningful response to any of my attempts to resolve a parking charge that was issued unfairly. I repeatedly tried to submit evidence, contacted them directly, and even had the business I visited confirm that I was a genuine paying customer — yet none of this was acknowledged.Instead of engaging with my appeal, Minster Baywatch passed the matter straight to Gladstones Solicitors, who also failed to respond. This left me stuck between two parties who refused to communicate, while the situation escalated unnecessarily.As someone in a professional role, I cannot have a court case hanging over me, and the stress caused by their lack of communication has been completely unacceptable. The way this has been handled feels dismissive, unhelpful, and deeply unprofessional.Based on my experience, I would not recommend Minster Baywatch to anyone. Their refusal to engage with a valid appeal and their poor communication have made this one of the most frustrating processes I’ve ever dealt with.
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