I hope NEVER to have dealings with this unscrupulous company again. We entered their car park, spent a couple of minutes unsuccessfully trying to understand how to pay, and left in frustration within 5 minutes. We were sent a notice of a £100 fine for having spent 1 hour 40 minutes in their car park without paying. They even included a photo of us leaving. Had there been a time stamp on this photo, it would have provided the proof that we left shortly after arriving. I foolishly decided to appeal, thinking that there must have been some mistake, which meant that we lost the early-payment discount; but there IS no appealing. There are no human beings on the ends of their phone lines and emails are automatically produced. Basically, they have you over a barrel. A hateful, de-humanizing, highly stressful experience all round.
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