Terrible, terrible company like most private parking companies that seek to extort money from the people. My wife paid for 2 hours of parking as she went to see a movie which had a length of 1 hour and 30 minutes, with our child of 4. Due to a delayed screen time and our child needing frequent toilet journeys, she was late by 17 minutes. With the grace period taken into account that leaves her 7 minutes late before leaving the parking site altogether. I appealed the PCN for her and they rejected it. The return letter from them was one of bullying tactics, for example threatening to charge £100 if a second appeal goes ahead and is again, rejected. Terrible inhumane company, that I hope to see fall for the betterment of all those that genuinely need extra time for emergencies.
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