What a diabolical company to deal with, this is supposed to be an approved repair centre for a major electronics manufacturer?. It took me 5 attempts over 3 days to try and speak to someone (I was referred by samsung) and after spending something like 90mins on hold I still didn't get to speak to anyone. So I tried filling out an online form, I eventually got a call 3 days later, but just wanting info, which I couldn't supply as I wasn't at home. So when I got in, I sent the required info via email (as requested). However still no response, so I called again eventually getting to speak to someone, who told me I need a new 65"screen for my tv at an horrendous cost of £1400.00, and bearing in mind my screen was not cracked or damaged, so I asked how they could justify and say it needed a new screen when the havnt even been to look at it??.I was given a blunt response in a "take it, or leave it, scenario. Diabolical company not helpful at all, and not willing to come and checkout my tv fault.So in summary "Don't bother with this useless, and expensive company, that don't even like answering the phone, and don't waste your money on a samsung tv.
Claim your business profile now and gain access to all features and respond to customer reviews.
