Absolutely terrible service. Could not replicate a fault (looking at the screen flicker on low backlight) despite TV being on test for 2 days but how their engineer could clearly see it and report the issue when picking up the TV from my house is beyond me!The customer service is terrible as I’ve had to call them nearly every day this week to get an update and only when last chased I was told TV has no fault and will be returned. Despite numerous video evidence sent to them and their own engineer witnessing the faulty flickering screen! Still no where further with this repair even though they have replaced the screen once already!
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