Absolutely terrible. They are quick to respond until you ask for a refund and offer to send back their stuff. My jewelry tarnished within 3 days. I have been messaging them since December 2025 and the minute I ask for a refund I get ghosted. I gave them the opportunity to fix things. And unfortunately the replacements did the exact same thing within 3 days. Sincerely an exhausted mom that just wants her money back...
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