I previously had T-Mobile internet for many years and made the mistake of switching to Mint Mobile’s “Minternet”. They are not the same. I absolutely hate it. If you want an internet that moves at a snails pace (when it works at all), this may be a good fit for you. However, if you intend to use your internet to work remotely a day or two each week, stream tv shows and have Zoom meetings, prepare for disappointment. When speaking with “customer service”, they will do nothing but say they will pass your comments along and it’s likely just a regional problem. A regional problem for 6 months? Get real. I paid for a year in advance because I thought I’d be getting an experience similar to T-Mobile. Never again. I’m so disgusted by the poor quality across the board I won’t even be returning to T-Mobile. I’d much rather pay more for reliable service and not this Stone Age technology that doesn’t work.
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Mint Mobile has everything you need in a wireless plan ( and we nixed everything you don't). We took out the stores and salespeople by going online-only, so we can pass big bulk savings on to you with premium wireless starting at $15/mo. Not on Mint? Check yourself before you wreck your wallet.
If your Mint Mobile experience is anything less than fantastic, hit us up so we can make it right.
Not feeling chatty? Send us a message us on Facebook @mintmobilewireless or Twitter @mintmobilecares. Our Customer Care hours are Monday - Sunday from 5am-7pm PST at 800-683-7392. We love getting your feedback so we can keep making our service even more fantastic - so don't be shy. See more
