Yes I understand this service is cheap, but that doesn’t mean it shouldn’t work. I can’t even use my data outside of WiFi because nothing loads. Half the time I don’t even get 5G it’s LTE. I have chatted in so many times I get the same copy paste response. “There’s a known service issue in your area, we are working on it.” It has been MONTHS. Multiple attempts at getting it fixed. Nothing ever changes. I asked if I can cancel because I’m fed up and they tell me no. They suck you in by having the yearly rate be $15, you save so much so you bite the bullet but as soon as you do you’re screwed. No refunds even when it’s a them issue. Absolutely sham of a company, I will never renew with mint again and anyone I’ve recommended it to, I am so sorry never again. I guess I’ll have to cancel and get a chargeback from the bank. Absolutely pathetic. DO NOT WASTE YOUR MONEY! They do not care! Once they have it you’re done.
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Mint Mobile has everything you need in a wireless plan ( and we nixed everything you don't). We took out the stores and salespeople by going online-only, so we can pass big bulk savings on to you with premium wireless starting at $15/mo. Not on Mint? Check yourself before you wreck your wallet.
If your Mint Mobile experience is anything less than fantastic, hit us up so we can make it right.
Not feeling chatty? Send us a message us on Facebook @mintmobilewireless or Twitter @mintmobilecares. Our Customer Care hours are Monday - Sunday from 5am-7pm PST at 800-683-7392. We love getting your feedback so we can keep making our service even more fantastic - so don't be shy. See more
