Hard to believe that I'm going into my third month without the MINT service I've already paid for! Six months into my one year contract, my phone went down and I lost my service! Three months and dozens of calls to MINT later I still haven't had my service "reconnected!" They have verified my account, me and every subsequent phone I've put a new SIM in. But nothing has worked! Now I have tried buying a whole new MINT plan and SIM to see if that works? This cost an additional $45 to the $360 (full year) I have already paid! And MINT, don't ask me to call your Help line again! I have already called 30+times! And nothing has worked! P.S. MINT is NOT a phone company, therefore they have NO service centers! And their heavily accented support staff are 6,000 miles away! You have absolutely NO customer support with MINT!
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Mint Mobile has everything you need in a wireless plan ( and we nixed everything you don't). We took out the stores and salespeople by going online-only, so we can pass big bulk savings on to you with premium wireless starting at $15/mo. Not on Mint? Check yourself before you wreck your wallet.
If your Mint Mobile experience is anything less than fantastic, hit us up so we can make it right.
Not feeling chatty? Send us a message us on Facebook @mintmobilewireless or Twitter @mintmobilecares. Our Customer Care hours are Monday - Sunday from 5am-7pm PST at 800-683-7392. We love getting your feedback so we can keep making our service even more fantastic - so don't be shy. See more
