Service is good, customer service is sparse. It's important to know that when you pay up front, as I just did for a year of service, that if you need to cancel for ANY reason Mint will not refund any part of your payment after seven days.
On 2.10.26 I read Mints reply and called the number as I was asked to do. Your agent gave me the same response, that there is nothing I can do to get a partial refund. All that this call did was to waste more of my time and make me angry.
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Mint Mobile has everything you need in a wireless plan ( and we nixed everything you don't). We took out the stores and salespeople by going online-only, so we can pass big bulk savings on to you with premium wireless starting at $15/mo. Not on Mint? Check yourself before you wreck your wallet.
If your Mint Mobile experience is anything less than fantastic, hit us up so we can make it right.
Not feeling chatty? Send us a message us on Facebook @mintmobilewireless or Twitter @mintmobilecares. Our Customer Care hours are Monday - Sunday from 5am-7pm PST at 800-683-7392. We love getting your feedback so we can keep making our service even more fantastic - so don't be shy. See more
