I am very disappointed with Mint Mobile service. My phone has been showing SOS and no network for many hours. I contacted customer support, but they kept asking me to restart my phone even though I had already reset network settings and deleted the eSIM. They told me there is an outage in my area and asked me to wait 24 to 48 hours. This situation is very stressful because I cannot make calls. There has been no improvement, and it feels like they are doing nothing to resolve the issue.
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Mint Mobile has everything you need in a wireless plan ( and we nixed everything you don't). We took out the stores and salespeople by going online-only, so we can pass big bulk savings on to you with premium wireless starting at $15/mo. Not on Mint? Check yourself before you wreck your wallet.
If your Mint Mobile experience is anything less than fantastic, hit us up so we can make it right.
Not feeling chatty? Send us a message us on Facebook @mintmobilewireless or Twitter @mintmobilecares. Our Customer Care hours are Monday - Sunday from 5am-7pm PST at 800-683-7392. We love getting your feedback so we can keep making our service even more fantastic - so don't be shy. See more