Considering the size of Access Group I was expecting Mintsoft to be a polished system, but since onboarding we've faced constant bugs and issues with the platform for which we've had to have a constant back and forth with support. Several of the first line support agents are particularly unempathetic towards the operational issues that bugs with Mintsoft cause and I've had to raise the same issues several times before it's been escalated to be fixed. This means it can take weeks before quite simple issues are resolved.
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Access Mintsoft is a cloud-based order management system (OMS), warehouse management system (WMS), and multichannel integration solution.
Mintsoft helps 3PLs, warehouses and online retailers put their business at the forefront and stay ahead of competition. Welcome to the technology revolution.
