mintvelvet.com

3.7
3.7 Based on 36 reviews

...

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Lovely thick cream dress but impractical to wash!

Lovely cream dress bought for £130 but thick material like a sponge meant it was impossible to wash! Label stated handwashing but too heavy to spin in machine therefore dress was soaking & dripped everywhere. Contacted customer services & they recommended not to spin else would damage dress but instead lay wet dress between 2 towels to dry in the bath tub! Dress did dry after 3 days which is quite an onerous process.MV have thankfully offered a full refund if I return so I will be returning the dress as just not practical.

3
Date of experience: Feb 09, 2026

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