miravia.es

1.4
1.4 Based on 21 reviews

...

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Edna
Avoid This Service.

Stay away; they are not complying with European or local laws. If you have the time and resources to deal with lawyers for your rights, go ahead. In my case, they refused to refund a perfectly returned product within 14 days. The law states you can return a product within 14 days even if opened. The item was unused but defective. Their supervisor was unhelpful and kept insisting their policy was more important than the law. Additionally, the seller returned the item to an old address without my consent, leading to a lost item and no accountability. They provide irrelevant answers in chat and avoid my questions. Customer service is ineffective, often ending chats quickly. They stated they can’t do anything because the seller is not them, meaning no customer protection. This cycle continues until you give up. In Spain and likely elsewhere, legal assistance is not accessible for most people. IT’S NOT WORTH BUYING FROM THESE WEBSITES!

1
Date of experience: Nov 10, 2025

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