I think it’s time for a zero-star option on review platforms. My experience with this service has been disappointing. I purchased an acceptable product, but the shipping service was terrible, claiming I wasn’t home when I was present all day. Then, I started receiving daily advertisements despite my attempts to opt-out. Without an unsubscribe link, I sought help on their website. I opted for phone support but received a message saying the line was inactive and to download their app. I tried chat support, explaining that I wanted to stop the ads. I was given a complicated six-step guide to unsubscribe, but I couldn’t complete step five as there was no field to enter my email. After 35 minutes of frustration, I asked chat support to unsubscribe me, but they claimed they couldn’t due to legal reasons. I found it concerning that they lack a headquarters in my country and only have an address abroad. For your peace of mind, even if you have to spend more, I strongly advise against using this service. Consider yourself warned!
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