I've been waiting for weeks (almost 1.5 months) for an item that was clearly advertised as 'in stock' when I made the purchase, and it still shows as in stock on the website today. Despite this, my mirror has not arrived, and I've received no clear updates or confirmed delivery date, even after multiple follow-ups. The communication has been extremely lacking. To make matters worse, they offered £10 as a 'goodwill refund,' while the website already has a public £10 discount code available to everyone. Presenting a standard site-wide discount as compensation for such a long delay is misleading and unacceptable. This company is completely disorganized and lacks transparency with customers. I recommend avoiding purchasing mirrors from here. Items may be marked as in stock, but you might end up waiting for months with no answers. Stay away.
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Born in the heart of London, we pride ourselves on creating the upcoming, unique and luxury mirrors that are adaptable to every home.
Our bespoke designs have taken inspiration from all over the world with inspiration varying from antique French mirrors to modern Scandinavian mirrors with name inspiration coming from North, South, East and West London.
In the high end market, quality is crucial and no corners are cut when creating the final product for you. Our custom mirrors are hand crafted, with care taken to give each and every mirror the finest finish, only achievable due to our crafters keen attention to detail.
We hope that our passion for mirrors is reflected in how the product perfectly completes your home decor.See more
