misakicon.com

1
1 Based on 18 reviews

...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.
Alicia
Toric lenses useless

Bought some coloured toric lenses with a prescription from my optometrist. Received them 3-4 months later. The lenses were incorrectly made despite the correct prescription being provided. They sat comfortably on the eye but were weighted/shaped in such a way that they would rotate out of focus after a few blinks.They remade them for me - only for them to be both painful and rotating incorrectly once again. They offered a discount on future lenses which is kind but doesn't help directly. It was just a shame since their "100% satisfaction guarantee" is not really a guarantee. Each time I had an issue I had to re-explain the issues from scratch, the troubleshooting was difficult. If you have a spare $100, sure give the coloured toric lenses ago. But go in with the expectation you might lose your money. Toric lenses are highly specialized so I wouldn't be surprised if most online coloured toric lenses have this issue.

1
Date of experience: May 07, 2021

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More