Do not use this service. I ordered a dress, and what I received was completely different from what was advertised—cheap, poorly made, and terrible fabric, nothing like the picture. I had to escalate my request for a return, and they still withheld £80 of my money. This is incredibly disappointing, especially since they sent subpar goods and I ended up covering their costs. If they had been upfront about the quality, I would never have made the purchase. I will continue to leave reviews everywhere to warn others against using them. If you're reading this, you should know that they had no right to keep my money; the dishonesty is on their part. I will never use this service again!
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