If there was an option for zero stars, I would choose that! Their return policy offers three options for returning items, but you have to cover the cost yourself. They provide a name and address for returns, but it’s just a unit number! I requested to return via a postal service that doesn't require a receiver's name or email, but they won’t allow it. Most people would likely give up and keep the items, but I’m determined not to!
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WE ARE MISSGUIDED. We are an empowering, bold and original online fashion brand, inspired by real life. We design and create product inspired by you - our customers, our friends - and the biggest global touch points: the catwalk and the hottest celebs.
We are not fast fashion, we are rapid fashion, and with exclusive in-house designs and the freshest threads dropping every single day, we are the only one-stop shopping destination you need. We create a killer product offering for the dreamers, believers and night lovers at unbeatable price points, and take the risks no one else dares to take.
We champion our customer and everything she stands for, and we want to instil a confident, positive and aspirational brand image she can come back to time and time again. With collections for every aspect of her non-stop lifestyle, and global competitive delivery, we’re here for when the good times roll.
And most importantly, we believe shopping is a right, not a luxury, so we aim to deliver the biggest trends at the most affordable prices, on a global scale.
We are Missguided, We are real. And we do things the Missguided way.
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