SCAM. Fake address, fake bot customer service. I sent an email before ordering asking if it was certified in Canada. Received a response from “Sofia” saying that all their lamps were CSA cUL certified in Canada. Luckily I ordered a test lamp before ordering the 35 I need for a project. Shipping took twice as long as indicated and I received cheap garbage in broken Chinese packaging, a broken lamp inside and definitely not certified. When I emailed back, “Sofia” said they are not certified but all tested to the highest standards. Very clearly AI responses that contradict their previous statements and make no sense like a snake eating its tail.
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