The product quality is acceptable, but there are several issues with other aspects. I ordered a set of four glasses, but they arrived without proper cases, which is surprising for luxury brands. I applied a promo code that showed up correctly online, but the final invoice reflected the full price. Customer support has been unresponsive despite numerous emails, and the online chat was abrupt and left me without resolution. Given that this isn't my first order with the service, I'm hesitant to return after this experience. In summary, everything seems fine until an issue arises.
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