I bought a mixer tap during a clearance sale, but the item did not include the connector hoses. The salesperson assured me that I could buy the hoses separately. Since my purchase, I've struggled to find the 12mm male fitting hose. I've received several excuses but no resolution. It’s frustrating because there’s been no offer for a refund either. It feels like their gain is my loss, and that seems to be their attitude.Be very careful when purchasing items on clearance. There’s no guarantee or resolution provided. It seems they deliberately sell items without ensuring they can supply the necessary parts. They consistently deny this and refuse to take any responsibility.
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