Review Time
Here’s a refined, friendly, and influential version of your review while keeping your tone genuine and appreciative:
⸻
I absolutely love shopping at Mitre 10 MEGA Brougham Street — it’s my go-to place for both professional work and home projects. Every visit is a great experience, and this one was no exception.
The floor staff were professional, welcoming, and genuinely helpful, which makes a big difference. The wide range of products is fantastic, and the new store on Brougham Street is just brilliant — well laid out and a pleasure to walk through.
What really stood out to me was watching your team interact with other customers. Seeing that same level of care and friendliness brought a smile to my face — it shows a strong team culture.
The checkout operator was also very professional. If I could suggest one small improvement, it would be adding just a touch more warmth in customer interaction — but considering his young age and likely limited face-to-face experience, it’s completely understandable and something that will naturally grow with time.
Overall, it was a very positive experience. My two little boys had a great time as well, which matters the most to me. And the sausage sizzle at the end was perfect — convenient and much appreciated to keep their energy up!
Thank you again for another great visit. I’m already looking forward to coming back for my next project. I’ll be happily sharing this review on Google and Trustpilot so others can hear about your excellent service.
Here’s a refined, friendly, and influential version of your review while keeping your tone genuine and appreciative:⸻I absolutely love shopping at Mitre 10 MEGA Brougham Street — it’s my go-to place for both professional work and home projects. Every visit is a great experience, and this one was no exception.The floor staff were professional, welcoming, and genuinely helpful, which makes a big difference. The wide range of products is fantastic, and the new store on Brougham Street is just brilliant — well laid out and a pleasure to walk through.What really stood out to me was watching your team interact with other customers. Seeing that same level of care and friendliness brought a smile to my face — it shows a strong team culture.The checkout operator was also very professional. If I could suggest one small improvement, it would be adding just a touch more warmth in customer interaction — but considering his young age and likely limited face-to-face experience, it’s completely understandable and something that will naturally grow with time.Overall, it was a very positive experience. My two little boys had a great time as well, which matters the most to me. And the sausage sizzle at the end was perfect — convenient and much appreciated to keep their energy up!Thank you again for another great visit. I’m already looking forward to coming back for my next project. I’ll be happily sharing this review on Google and Trustpilot so others can hear about your excellent service.
On 10 April 2026, I went to Mitre 10, New Lynn, Auckland to seek help to assemble a LawnMaster brand line trimmer which I had bought from there. One of the employees named Mani who works in the lawn mowers section was most helpful. He was very approachable and agreed to help immediately after I spoke to him. He tried his best and finally managed to connect the two parts which I had struggled to connect. I wish to record my compliments for his friendly, courteous and helpful attitude.
Very disappointed, was told they would beat price of same item, matched the product,product number and all other details (from same product sold at Bunnings) and was told because the shop code was different could not honor ??? Surely shop codes are unique to that store ??!!!
Mitre 10 Rotorua no customer service at all! Currently doing a bathroom renovation with our builder. Spent 40 minutes looking at toilets taps, basins 2 Asian workers just looked at us no hello, no asking if we needed any assistance. Maori Lady in kitchens right next door again no acknowledgement. We have decided to go to Plumbing World instead, and we will shop there and at Bunnings going forward. Absolutely crap service, staff look miserable too.
Took a hedge trimmer as it stopped working. Usual story no receipt. Any way took to repair shop and they said they cant get parts because Mitre 10 direct import from china. I went back and the manager basically said not my problem!!!!! I been those crooks are selling products that cant be repaired???Id give a zero star but not available. Dont buy their WORKMATE tools as they cant be repaired......
Outstanding service at Mitre 10 Whangārei!We were served by Kevin when purchasing a BBQ, and he was absolutely fantastic. Kevin has in-depth knowledge of the product range and took the time to explain our options clearly. He was friendly, witty, and genuinely great to deal with, going out of his way to make sure we got exactly what we needed.Every time I’ve been into this store, the service has been consistently outstanding. The team are always welcoming, helpful, and a pleasure to deal with. Mitre 10 Whangārei is truly a pleasure to shop at — highly recommended!
Love the store, some great items I wanted to buy. Made my choices and was ready to foot the bill of $2000+. No delivery option even for large items. Only collect. Who decided this was a good idea? Went to Bunnings, found similar items there, Paid my $2000 and surprisingly little extra for delivery. Sorry Mitre10. I wonder how much revenue they miss out on every year?
Claim your business profile now and gain access to all features and respond to customer reviews.
For home hardware, homeware, garden products and Trade products New Zealand wide, visit your local Mitre 10 or Mitre 10 MEGA store, or buy online
www.westminsterteak.com
replacementseats.co.uk
vauscher-shop.com
daisysilk.com
radikalneonsigns.com
25home.com
bathroomoutlet.ie
frameitall.com
smol.com
exoticshades.com