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I absolutely love shopping at Mitre 10 MEGA Brougham Street — it’s my go-to place for both professional work and home projects. Every visit is a great experience, and this one was no exception.
The floor staff were professional, welcoming, and genuinely helpful, which makes a big difference. The wide range of products is fantastic, and the new store on Brougham Street is just brilliant — well laid out and a pleasure to walk through.
What really stood out to me was watching your team interact with other customers. Seeing that same level of care and friendliness brought a smile to my face — it shows a strong team culture.
The checkout operator was also very professional. If I could suggest one small improvement, it would be adding just a touch more warmth in customer interaction — but considering his young age and likely limited face-to-face experience, it’s completely understandable and something that will naturally grow with time.
Overall, it was a very positive experience. My two little boys had a great time as well, which matters the most to me. And the sausage sizzle at the end was perfect — convenient and much appreciated to keep their energy up!
Thank you again for another great visit. I’m already looking forward to coming back for my next project. I’ll be happily sharing this review on Google and Trustpilot so others can hear about your excellent service.
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For home hardware, homeware, garden products and Trade products New Zealand wide, visit your local Mitre 10 or Mitre 10 MEGA store, or buy online
