I’ve been a loyal customer for many years and have always received great service, but this time I found myself quite let down. As someone with visual impairments, I previously relied on phone support, but this time that option was unavailable. Although I encountered new features that were confusing, I eventually managed to finish my book and was satisfied with the result. I received an email confirming a delivery date, which was set for Friday, July 16th. However, today I got a notification stating that they attempted delivery. I tried using the online chat for assistance, but it was unhelpful, as I was communicating with a bot that repeatedly stated my order would arrive tomorrow, Thursday, the 15th. They insisted they were unavailable for delivery, leaving me with no options. I’ve sent an email, but they mentioned it could take up to 24 hours for a response!
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Mixbook makes creating beautiful photo products easy. With its powerful design editor, you can transform what matters most to you into one-of-kind photo products. Combining endless customization with beautiful design, Mixbook allows you to create something that truly reflects your personal style. With its collection of on-trend designer themes and unique templates, you’re sure to find a design you’ll love—or you can create your own.
Our vision is to empower every person to tell their story and express what they care about most.
Our mission is to give people an easy and powerful way to create the most beautiful personalized products in the world.
Our promise is to deliver a beautiful expression of what you care about most.
Mixbook was founded by Inc 30 Under 30 entrepreneurs from UC Berkeley and has been featured on the Today Show, Good Morning America, TechCrunch, The Verge, Washington Post, New York Times and many other global media outlets.See more
