I was basically scammed by their StreamQ D3 ANC Headphones. They boasted a number of features including Wear Detection...DO NOT BUY THESE UNDER ANY CIRCUMSTANCES - The so called "Wear Detection" is broken. It doesn't detect when you aren't wearing the headphones. Instead, it just pauses videos or music completely at random. There is no way to turn this feature off for some reason, and when I asked about it, the customer service person suggested turning off the headphones if I wanted to stop auto-pausing and use my device's speakers. I'm going to try and say this as simply as I can...If I turn off the headphones, then yes, they will no longer auto-pause my music. Because the headphones are off. The headphones I was using to listen to the music. Your headphones. The primary function of your headphones is supposed to be for listening to music, and your suggestion of how to fix your wear detection issue is to switch the headphones off and stop using them.How dumb are you? Clearly not as dumb as me, since I was scammed into buying one of these headphones that you literally recommended I stop using. These guys won't even let me get a refund for my headphones, which are basically useless, and absolutely nowhere was I warned that the Wear Detection was a feature that couldn't be turned off (unlike EVERY OTHER FEATURE the headphones possess), and they also didn't warn about it pausing music / videos at random. Frankly, I was scammed, and am posting this in the hope that I can save some of you from being scammed as well, assuming TrustPilot actually use honest reviews. Given the number of 5-star reviews on here that lied to me about the company, I doubt it, but live in hope.
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