Review Time
I have tried hard to give this company benefit of a doubt but all that I am left with is to write this warning to unassuming potential customers. I have bought Stream buds mini M1 last year which were a decent pair of earbuds for the price. However the lid on the charging case broke pretty soon after purchase and the case is unable to shut properly. However it still charges the earbuds. I thought hey you get what you pay for and decided to upgrade to streambuds hybrid ultra which was the worst possible decision in the hindsight. Apart from nice looking and well designed case, everything else is disaster with these earbuds. They connect and disconnect randomly for no reason. Keep playing after you put them in the charging box. Touch sensors don't work most of the time. The display doesn't go off after I put the earbuds back in and the battery doesn't last nowhere near stated period not even half the time they claim. Truly disappointing. I have contacted them via their website about these issues and they didn't even bother to respond. Beware fancy advertising and shiny looking zinc alloy charging cases that are absolutely useless.
If I could give zero stars I would.
P.S. The first pair of cheaper earbuds even sounds better then the expensive ones
My son recently got a Mixx StreamBuds Solo 2 but unfortunaltely he lost the charging case on a bus while coming from school. I tried lostand found,but couldnt get the case. Then I tried online chat with Mixx customer service and got a prompt reply from Ben. After sharing the details , he said this theft or damage is not covered under warranty, still he is kind enough to send a new one, free of cost. I really appreciate your support and thanks a lot Mixx customer service, as without the charging case we cant use the earbuds.
My son recently got a Mixx StreamBuds Solo 2 but unfortunaltely he lost the charging case on a bus while coming from school. I tried lostand found,but couldnt get the case. Then I tried online chat with Mixx customer service and got a prompt reply from Ben. After sharing the details , he said this theft or damage is not covered under warranty, still he is kind enough to send a new one, free of cost. I really appreciate your support and thanks a lot Mixx customer service, as without the charging case we cant use the earbuds.
I recently bought hybrid earbuds. One of the earbud is continuously making buzzing noise. Contacted several times to customers service but they didn't even bother to answer my query. The company that don't even bother to answer customers queries, what would you aspect the product would be. They are scam.
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