I had an issue with the fastening loops snapping on my watch so reached out to customer services to see if I could order replacements.I received a very fast response from Ben who arranged to send me a replacement watch strap free of charge which I received within 3 days of first contacting MIXX.Ben could not have been more helpful and he was very quick to reply to follow up emails.I would definitely recommend MIXX for their fantastic customer service.
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