mixxaudio.com

4.5
4.5 Based on 41 reviews

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Merlin H.
Outstanding Customer Service

I Purchased a pair of headphones at Christmas 2023.They were brilliant all round quality but the ear pad became unattached and in-repairable.To my amazement Asda would not replace or refund them after 4 months so i contacted George at Mixx Audio.George was the ultimate professional and went out of his way to reach the highest of standard of customer service.From sending them back,getting free postage labels,completely replacing them with New Headphones and Freepost back with a guarantee.This company are superb and i would recommend products which are of the highest quality and Customer Service is 2nd to none.Well Done Mixx and Especially George.Got my replacement now and enjoying the product very much.Will definately buy from you again.Cheers T.K

5
Date of experience: May 22, 2024

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