The advertising is clever. I wanted a local plumber to repair a leaking washing machine outlet U-bend. It was Friday, about midday. Looking again online, this company seems to be 'local' across many areas. Possibly a franchise?The lady who answered the 'Swindon' number was very good and, for a £42 callout fee, they would send a plumber by 17:30. The plumber would call first. We got no phonecall. We got no plumber. We were left in the dark because their phone is only answered weekdays between 8am and 5:30pm. Over the weekend they were not contactable. No other contact details are provided. I called again on Monday morning, after a different plumber fixed the leak for £22, and spoke to (what sounded like) the same lady. She apologised and immediately offered a refund of the callout fee. I didn't ask why the tradesperson never arrived. I certainly wouldn't use this company again but they may be excellent workers when they actually turn up.
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Family-run plumbing, heating, electrical and drainage company. We employ our own full-time qualified engineers who live and operate locally. We pride ourselves on delivering a local and reliable service, guaranteeing all of our work, with our small office team who are on hand to support our customers and operations.
