Where do I start, went into MKM in Macclesfield to look at a new kitchen, after being recommended by a friend. Was dealt with by a staff member called Rob, Though he was very helpful in selling us a new kitchen, we just occurred one problem after another. Over four months down the line we was offered a paltry £400 discount ( which WE had to pay £380of that to the kitchen fitter and an electrician- due to faulty goods ) MKM just wanted to pass the blame on to the kitchen manufacturers ( but of course it’s not them ) So £20 up I thought I’d give an honest review of the treatment me and my wife, who MKM had in tears twice, from either wrong stuff being delivered, damaged good, faulty oven, incompetent, finding the delivery just left outside of the house in broad daylight with so much as a knock at the door or a ring of the bell. I’ve gave MKM 1 star, if I could it would be a zero. So much more I could add to this list. If I could offer any advice- AFFORD AT ALL COST. You have been warned
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MKM is the UK’s leading independent builder’s merchant, with branches across England, Scotland & Wales. Founded in 1995, we have branches across the length and breadth of the United Kingdom from Redruth to Elgin Norwich and Llandudno.
We have a different approach to business; each site is run independently by its Branch Directors and their hand-picked teams, supported by a Central Support office in Hull. Our branches benefit from the local knowledge and expertise of their outstanding teams to provide excellent service. By building relationships with customers, they have a true understanding of individual customer needs, and the flexibility to meet these.
Thanks to our customers, since our first branch opened in Hull we have expanded rapidly through new branch openings and select acquisitions. We have plans for many more locations across the UK and will need talented teams to grow our business. We know it’s our people who make the difference, so if you like the sound of the way we work, check out our career opportunities here.
Each of our branches carries a wide range of building materials to keep your project on track, available for delivery to site or for customer collection. We also supply kitchens, bathrooms, doors, windows and joinery, and landscaping products. Many branches have additional specialisms, whether that’s plumbing & heating, electrical, tool hire or timber cutting.
We’re open to the trade and public, so whether you’re a trade looking for the best service locally, or you want kitchen inspiration, materials for your home extension or are starting a build then we’re here for you. There’s always a hot coffee, a warm welcome and a friendly face at MKM.See more