I ordered a hoodie and waited a week for it to ship, which they consider reasonable. My item still hasn’t shipped, and now they say I must wait three more days before I can take any action. Their customer service is dreadful; during a chat, the representative vanished for ten minutes before returning to apologize for being busy. It’s frustrating. I have no idea about the product quality yet, but I would advise anyone to steer clear of this company, as they reflect poorly on the brand.
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